Use the Network Graph Visualization & Table to learn more about how connected your community members are. This feature enables you, as a community owner/facilitator, to view community interaction at both a high level and at an individual member level. You can do things like:

  • See which members are connected
  • Identify community leaders that many people interact with
  • Identify at risk members that are not connecting with others and may need help

Sometimes members can fall behind in a community for various reasons, such as social anxiety, family circumstances, or academic challenges. It’s best to identify these situations early on to avoid long-standing isolation or withdrawal of community members. This Network Graph feature empowers you to proactively identify at-risk members and facilitate interventions.

Screenshot highlighting isolated Community Member and well-connected Community Member in network graph

The circles with profile photos in the above image represent individual members of your community, and the arrowed lines show connections between these members. Connections can be formed when members comment on a post or receive a comment or reply on their post or comment. The number of arrowed lines can indicate how connected a member is.

You can move the circles around by clicking and dragging. This is great for getting a clearer view on individual members' connections.

Finally, you can use the Table tab (see image below) to get a quantitative measure of your community's engagement. This data includes the number of incoming connections and outgoing connections for each member, the percentage of members that received responses, and more. This table may be especially helpful for larger communities because you can also click on any column header and sort by that variable. This makes it really easy to see which students have not connected for a while and to encourage or take other action with those specific students.

Audience: This help article is for Instructors, Designers, and Administrators. Students or Learners cannot access these settings.

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