Paying for Community Access with Debit/Credit Card

When learner-pay is the licensing option selected by an institution, payment is required for each community in which a learner wishes to participate. Learners can pay inside the platform (credit or debit card) to access their Yellowdig community.

💡 IMPORTANT NOTE

Learner payments made to access Yellowdig are a one-time fee (no auto-renewal or subscription). Payment grants access to a single course community for the duration of the academic term. The code will typically give you access to your community for a 6-month period.

Let’s review the steps involved to access a learner-pay community:

  1. Click on the community link to Yellowdig on your LMS course page (Canvas, Blackboard, Moodle, etc.) or accept an email/share link invite to join your community.

  2. If it's your first time accessing the platform, create a Yellowdig account. If you're a returning user you'll automatically connect your existing account.

  3. Click on “View terms and conditions” to reveal a checkbox. Click the checkbox to accept.

  4. Select “Pay with Card”.

  5. Enter your debit/credit card details and click on “Pay” to complete the payment.

 

FAQ:

How do I access additional communities once I paid?

- Payments are for a single community. If you're enrolled in multiple classes using Yellowdig you typically need to pay for each community individually.

 

I dropped my course, can I get a refund?

- Refunds are only offered within your institution's official add/drop period and they typically require authorization by your school faculty. Please feel free to reach out to Yellowdig Support if you have any questions or concerns.

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